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Frequently asked

How do I pay my utility bill online?

Log in to the resident portal, choose “Utilities,” and pay by card or bank transfer. Autopay is available.

When is trash & recycling collected?

Collection is weekly by zone. Enter your address in the service portal to see your pickup day.

How do I report a pothole or streetlight?

Use “Report a Problem,” add a photo and location, and you’ll receive a tracking number by email.

How long do permits take?

Most residential permits are reviewed within 10–15 business days with email status updates.